Print Quality |
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You may want to review the following checklist.
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Did the nozzle check pattern print correctly?
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Are you using PowerDriver color correction software?
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Are you using the recommended paper?
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Are you pressing at the correct time, temperature, & pressure?
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Is the substrate/inks proven to work using sublimation?
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You may want to review the following checklist.
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Has the nozzle check pattern printed correctly?
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If you are using a brand new printer, did you first install the Epson ink?
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If the cartridge is new, did you remove the tab from the top of the cartridge?
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Have you performed any cleaning cycles? If not, do at least 2 or 3.
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Is the ink cartridge empty?
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Why am I experiencing poor black color intensity? |
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You may want to review the following checklist.
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What are you transferring onto?
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Is the substrate proven to work with sublimation inks?
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Are you using the recommended paper?
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Are you printing on the correct side of the paper? The print side is bright white.
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Are you transferring at correct time, temperature, & pressure?
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Check the printer driver settings. Make sure all the settings are correct as
described in the section, entitled Printer Driver Software in the
SubliJet Getting Started Guide.
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What can I do about the streak across my image?
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Check the printer driver settings. Make sure all the settings are correct as
described in the Printer Driver Software in the Sublijet Getting Started Guide.
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Perform a nozzle check. If nozzles are missing, clean the print heads. If the print
quality does not improve, repeat the cleaning cycle 3 or 4 times.
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Clean the printhead with the Sawgrass Preventive Maintenance Kit.
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What can I do if the colors in my transferred image are incorrect? |
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The image probably needs color adjustments. Make sure you are printing
using PowerDriver or using ColorPower color matching software.
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Make certain you are using the right printer driver and driver settings. You can
check the printer setup by running the SubliJet Printer Driver Configuration
Utility.
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Are you pressing the item with the proper time, temperature, & pressure?
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Are all the colors printing correctly? – Print a nozzle check.
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Why does my printout appear really light on paper? |
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This should be no cause for alarm. SubliJet naturally looks very subdued & washed out before
you heat transfer the image. After you transfer the image, the inks produce a brilliant
and durable final product.
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What can I do when my colors appear light & splotchy? |
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Make sure you are pressing the item with the proper time, temperature, & pressure.
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If you are using ColorPower, check the printer driver settings. Make sure all the
settings are correct as described in the section titled Printer Driver Software
in the SubliJet Getting Started Guide.
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Are you using the recommended paper? You should be using Accuplot EPQ paper.
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Make sure you are printing on the correct side of the paper.
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Make sure your substrate is designed to accept a sublimation transfer.
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Moisture may be the problem. Try drying the paper on the press or putting a paper
towel behind the transfer when you heat press it. Read the section entitled
Moisture and Humidity in the SubliJet Getting Started Guide.
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What can I do when my transferred image looks blurred? |
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Make sure you are pressing the item with the proper time, temperature, & pressure.
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Check to be sure you are using the recommended paper.
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Make sure you are printing on the correct side of the paper.
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Make sure you do not have a moisture problem. Try drying the paper on the press
or putting a paper towel behind the transfer when you heat press it. Read the section
titled Moisture & Humidity in the SubliJet Getting Started Guide.
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Vertical lines are misaligned or vertical banding appears. How can
I correct this? |
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The print head nozzles may be clogged. From the Head Cleaning Utility section found
in the Epson printer driver, clean the print heads by performing a Head Cleaning followed
by printing a Nozzle Check page. A Head Cleaning and Nozzle Check page must be
performed as a cycle so subsequent cleanings will advance to a higher intensity of
cleaning. After printing a nozzle page
examine the printed dot pattern, each
staggered horizontal and straight vertical
line should be complete, with no gaps in the
dot pattern. If there are gaps in the dot
pattern, continue with another cycle.
Perform up to 6 cycles if necessary. If the
dot pattern is fine and you still encounter
the same problem, check the printer driver
to see if High Speed mode is selected. If
High Speed is on, turn it off and try the
print job again. If the problem persists,
run the Print Head Alignment utility to
align the print heads for precise vertical
lines. If you have already tried to align
the print heads and did not have any
success, try moving the printer to another
computer. This will eliminate the
possibility of a defective printer cable,
parallel port, or software problem. If you
continue to have problems, please contact
Epson Connection for assistance at
800-463-7766 or at www.epson.com. |
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Why don’t the colors displayed on the monitor match the printed
colors? |
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Because your monitor and printer use
different technologies to represent colors,
your printed colors can’t exactly match the
colors you see on your monitor screen. Try
making yourself a color chart using the
Corel Custom Color Palette. Set up swatches
labeled with the color that corresponds to
them. Print a transfer and sublimate it onto
the respective substrate. Place this color
chart next to your work station & refer to
that instead of what you see on the screen.
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